Question 1

Who is RealtyVault Manager built for?

Accepted Answer

Commercial real-estate investors running 2-200 properties who want to stop wrestling spreadsheets. We're purpose-built for CRE (office, retail, multifamily, industrial, mixed-use) — not residential landlords.

Question 2

Can my tenants pay rent online?

Accepted Answer

Yes. Tenants get their own portal, pay rent via card or ACH through Stripe Connect, and see their full payment history. You receive the funds directly into your connected Stripe account — we never hold your money.

Question 3

Does it generate a Schedule of Real Estate Owned (SREO) for my lender?

Accepted Answer

Yes. One click produces your branded SREO with per-property cost basis, current market value, NOI, cap rate, loan balance, equity, DSCR, and LTV — plus optional nested rent-roll per property. Download the PDF or email it directly to a saved lender contact list.

Question 4

How does cap-rate and NOI tracking work?

Accepted Answer

Live. Every rent payment, vendor invoice, loan payment, and stored annual expense (taxes + insurance) updates your NOI, cap rate, DSCR, and LTV in real time. No monthly close; no end-of-quarter spreadsheet refresh.

Question 5

Is there a free trial?

Accepted Answer

Yes — start a free workspace with no credit card required. You can add properties, invite tenants, and generate reports immediately. We don't charge until you're ready to scale.

Question 6

What makes this different from Buildium or AppFolio?

Accepted Answer

We're CRE-first, investor-first, and report-first. Cap-rate benchmarking, IRR and DSCR math, branded covenant-grade SREO + rent roll, automated investor digests, and on-demand valuation are first-class features — not add-ons. The tenant portal is a side effect, not the centerpiece.

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